How to Apply


N.B.!! ALL JAMAICAN VITAL DOCUMENTS (BIRTH, MARRIAGE AND DEATH CERTIFICATES) MUST BE THE NEW FORMAT ISSUED BY THE REGISTRAR GENERAL’S DEPARTMENT IN JAMAICA. THE DOCUMENTS CAN BE APPLIED FOR AT www.rgd.gov.jm

The Passport, Immigration & Citizenship Agency (PICA) regulations and guidelines govern all applications for passports and visas. The Embassy`s Consular Section facilitates the application process, but PICA is the final authority. An applicant for a passport or a visa should present all required documentation at the time of the application. Applicants MUST submit (a) legibly completed application form in full which must be signed in all applicable places; and (b) requisite documentation and identification.

Documentation, Photo Identification & Photographs

Examine all your documents carefully before submitting your application. Make sure that they are the original issued by the proper authority (photocopies or copies certified by a Notary Public will not be accepted – no exceptions). All documents will be returned at the end of the application process.

Proper authority: All supporting documents (birth, death, marriage, divorce, name change, adoption, et cetera) must be CERTIFIED copies issued by the Official records office in the district, village, city or town where the event occurred, e.g. Registrar General’s Department in Jamaica.

Female married applicants who got married in Jamaica should be aware that the acceptable marriage certificate must be one obtained from the Registrar General’s Department – not the copy given by the marriage officer on the day that the marriage took place.
Female married applicants who got married outside of Jamaica, the document is one issued by the appropriate Vital Records office in the country where the marriage took place

A document issued in a language other than English must be accompanied by an official translation of the document and must bear the original stamp/seal/signature of the translating authority

Court documents such as divorce judgments, adoption orders, name change decrees, must be certified by the court or authority  that issued the document and include the official's title and his/her signature which must be legible and a record number (such as a Book/Page or Volume/Folio number, et cetera) and the date on which the certified document was issued.

Photo Identification
In exceptional instances, the Consulate may request additional photo identification to support an application. In such instances,  a notarized copy of the document will be requested, but the Consulate reserves the right to request the original document, which will be returned to the applicant at the end of the application process.

Photographs


The Jamaican Passport Agency has strict photo requirements. Please read carefully the specifications for  passport  and visa applications. Failure to comply can lead to extensive delay in processing application(s)

Further Information on can be found on this Web site as to supporting documentation applicants should submit with their Passport or Visa applications. It is the applicant's responsibility to demonstrate to an Officer that they meet the requirements of the Jamaican Passport and Immigration Regulations. Decisions are made based on the supporting documents submitted and on the information provided in the application form, which the applicant declares to be true.

Passports Processing period:
Processing time is 90 days. If for any reason additional information or documentation is required, this will delay the processing period beyond 90 days. You can receive updates from the office at any stage of the process, and get approximate dispatch date for Passport / or Visa by contacting the following:

Telephone # 55 (61) 2192-9774 between 10:00 AM and 4:00 PM daily.

Payments: 

Cash payments only
If unable to submit cash in person, please call the Embassy to get information as to alternative payment method
Telephone # 55 (61) 2192-9774 between 10:00 AM and 4:00 PM daily.

Cancellations:

Cancellation of an application must be requested in writing (no exceptions) and signed by the applicant.
In the case of minors, cancellation is to be done by the parent/guardian who applied on the minor’s behalf.

Refunds:

Refunds are not automatic and are only payable depending on the stage of the process of an application. In cases where refunds are approved, only a portion of fees will be repaid. Requests for refunds must be done in writing and signed by the applicant. In the case of minors, this is to be done by the parent/guardian who applied on the minor’s behalf.

Mail-in & In-Person Guidelines for Passport Applications:

Applicants have the option of collecting their passports in person. Please indicate preference at time of application.
Unless otherwise stated, your passport and supporting documents will be returned to you via courier service.

VISAS

Mail-in & In-Person Applications:


Applicants have the option of collecting their visa, passports and supporting documents in person. Please indicate preference at time of application.
Unless otherwise stated, applicants’ visa, passports and supporting documents will be returned  via courier service.